Twiga Bancorp Limited offers several products to its customers, the products are designed and structured to meet and satisfy all financial needs of a wide clientele base, the following is the brief description of some the products offered by the bank.

1. Saving Account

This is an account designed to facilitate deposit mobilization for future spending e.g. food, medical bills payment school etc. Saving account can be operated in the following currencies; Tanzania Shilling or US Dollar. The account has a relatively low opening balance of Tsh 10,000 and attracts a flat monthly account charge. The saving account earns competitive interest at the prevailing interest rates. Interest bearing balance is Tsh 100,000 while forex account is US Dollar 500.

2. Time Deposit Accounts

The bank provides Time deposit account with competitive interest rates, the deposited fund earn interest rates which are determined at the time of deposit and have to be held over a given period of time. An attractive interest earned over the period is paid at the end of the term.

Minimum opening balance is Tsh 500,000 while foreign account is US Dollar 500

3. Instant Access Accounts

This is mainly designated to facilitating payments such as purchase, paying bills, subscription etc. Customer with a loan facility is obligated to maintain an Instant Access Account. The account holders have an option of opening and operating in other currencies including Tsh and USD. This is ideal for business.

Opening balance is Tsh 500,000 while foreign account is 1000 US Dollar.

4. Twiga Kids Accounts

Twiga Kids Account is saving account structured to facilitate deposit mobilization for school fees for children under 18 years, the account is opened and operated by parents or guardian on behalf of the child. The account attracts no services fees and has low opening balance. The account can help to create and nurture saving habit among children because it earn preferential interest rate.

5. Holiday Account

This is saving designed for Tanzanian who wishes to travel during their local leaves / holidays. The account can be operated in Tanzania Shillings or USD. The accounts earn a preferential interest rate, above that paid on normal savings accounts, at a certain threshold minimum balance. The beauty of this account is that the holder can withdraw fund both in Tanzania shilling or US Dollar.

• International Money Transfers.

Outgoing Foreign Transfers
This mode of transfer enable customer to transfer funds to foreign countries. The transfer is denominated in currencies other than Tanzania Shillings also it facilitates two of the usual methods of payment to settle international trade transactions.

Minimum amount for sending is Tsh 2,000.00

Incoming Transfer
This mode of transfer bank can collect funds from offshore in favor of existing and prospective customers. All incoming payments from abroad are received at international banking via SWIFT. No fee is charged for receiving funds.

International Bank Draft
This is simple way of sending money through drafts; the customer can use DRAFT services by sending money through reliable corresponding bank network that Twiga Bancorp established. The Bank Draft is cheaper compared to Foreign Telegraphic Transfer.

Import and Export Letter of Credit
It is a conditional written undertaking given by a bank at the request of an importer to effect payment or settlement to a seller against presentation of a certain specified documents relating to certain specified goods or services. Letter of credit is irrevocable which earns that once established neither of the parties can cancel nor change anything without the consent of the other.

Foreign Currencies Trading
The bank buys and sells foreign currencies such as US Dollars, Great Britain Pound and EURO. These currencies can also be bought or sold on non cash basis. Foreign exchange trading services is available in all branches and help to facilitate trade.

G.  Credit facilities

Short and medium Term
Short and Medium Terms are loan facilities that are normally payable within year, such facilities include over draft, Letter of credit, guarantees and so on. Short term loans are ideal for financing working Capital needed for business and can also be used to finance the business expansion for promising business that are facing working capital shortage but are profitable and leave high cash flow.

Personal loans
This credit facility is normally advanced to salaried employees to finance the purchase of assets, paying housing bills and other general purpose. The repayment method depends on the purpose and installment payment which are deducted from monthly salaries. Employers general guarantee such personal loans. This loan attracts lower interest rates i.e 18% with repayment period of 40 months with no grace period.

    H. Branches and ATMs
In pursuance of its dream of providing banking services Twiga Bancorp Limited has continued to bring both traditional and innovative banking channels closer to its customers and proud being member of Umoja Switch ATMs

Branches
Twiga Bancorp has four branches situated at the major cities in Dar es Salaam (Samora Avenue),Mlimani City(Sam Nujoma rd), Mwanza and Arusha also the bank is in the final stages to open two new branches at Kigamboni and Dodoma. Normal branches offer customers all the banking services such as;

• Account opening
• International and local money Transfers
• Buying and selling foreign currencies
• Processing Loans
• Cash Deposit
• Cash withdraw
• Balance Inquiries
• Money gram International Money transfers.
• Opening Letter of Credit

Auto Teller Machines
The bank strive to deliver services even at closed hours by providing ATM card known “ TWIGA EXPRESS Card” and  installing ATMs located in commercial and residential areas such as Petrol stations and other prime and accessible areas. These ATMs are connected with UMOJA Switch where by more than a dozen banks joined to facilitate banking services,

Services available;

• Cash withdraw
• Balance Inquiries
• Mini statements
• PIN Number change

With Twiga Express card you can withdraw money from any ATM connected with UMOJA Switch in more than 52 ATMs locations. The card offered free once you open any deposit accounts.